KyTrade Computer Services in Lexington-Fayette | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I can’t recommend KyTrade enough! I had somewhat obscure type of PC, and had difficulties finding someone who could repair it. KyTrade was immediately familiar when I called, and were able to accept it for repairs on the same day. They called me with frequent updates and their explanations were always very clear.

When I ultimately decided to purchase a new PC rather than have the old one repaired, they offered to use my initial diagnostic fee for a data transfer instead. They also gave me store credit in exchange for my broken PC, and returned the old SSD.

When it took just a few days longer for the PC to be built than expected, Ethan worked all day to catch it up to speed once he returned from vacation, and even threw in some very substantial upgrades. When I went to pick it up, it happened to be raining, and Ali was kind enough to find a tarp to protect it. He also went out of his way to carry it to my car before I could go back into the store for a second trip.

The new PC itself works like a charm, and is by far the highest quality I’ve ever had. I’m shocked how silent it is when it runs. I’ll definitely be going back for any future repairs!

I recently left the military and had a prebuilt gaming PC. And decided to upgrade because the fans were starting to go out. Walking into the store, I found it an immaculate and professional site. I was greeted, and they showed me the PCs they had available. They were extremely friendly and knowledgeable and wanted to help me get what I needed in a new PC. If you are in the market for a new PC and want a custom-built one, go here. The quality is fantastic. Nothing is loose or noisy; they pay attention to the small details. 10/10 will come here in the future.

I had a positive experience initially, though I did have some concerns about him automatically installing Windows 11 on my new hard drive. Now that I deal with problem after problem because he installed Windows 11 rather than reinstalling my old OS, I don’t want to return. It’s probably a decision any typical computer person would make (hence the average rating), but I am not a computer person. My equipment and my brain don’t play with Windows 11.
The store is clean.