Laptop Repair Geeks of DC in Adams Morgan | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Where do I begin, our son’s laptop battery became swollen to the point that the frame of his laptop started to separate and looked like it was going to burst open (see pics). He goes to school in DC and we live in California, so we had no idea what to do or where to take it to get it fixed, so we started to look around and by some stroke of luck we found Laptop Repair Geeks of DC and we could not be more grateful. Richard and Darnell were beyond helpful in diagnosing the issue, ordering a new battery, installing the new battery, and picking up and dropping off the laptop. The swollen battery case ended up being the most severe case they have seen in 8 years of business!!! The left side of the battery casing/frame was lodged/stuck under the motherboard and the center structure of the battery has split exposing the battery’s internal cells. To say it was in BAD shape is an understatement and they weren’t sure if they would be able to fix it, but they did it!!! It was no easy task….they had to remove the motherboard to free the battery from the chassis to replace it. Their work was impeccable and they did it very quickly and kept us posted on their progress the whole time. On top of the wonderful repair job, they also cleaned the internal chassis and associated CPU/GPU fans (which were very dirty!!!). We are beyond happy and just grateful for the service received. With finals coming up in a couple of weeks, it would have been challenging for our son not to have his laptop and they fixed it and got it back to him quickly and the cost was very, very reasonable. Thank you, Richard and Darnell! I HIGHLY HIGHLY recommend Laptop Repair Geeks of DC if you are having any laptop issues in the DC area. They are the best of the best. Superb service, outstanding workmanship, professionalism, great communication, timely, and very reasonable pricing. They are top-notch. If I could give them a million stars I would!

Richard and his team are just great – super responsive, convenient, and talented computer repair guys. My laptop crashed again after having supposedly been “fixed” last year. This time it wouldn’t turn on at all. I was pretty convinced it was dead and not worth fixing (another so-called computer guy looked at it and told me as much). But my husband had sent his computer to Richard last year and had such a positive experience, we decided to give him a try with this. I’m so glad I did because I love this laptop and didn’t want to replace it. Richard picked up the laptop at our house, conducted a thorough diagnostic, sent us a detailed analysis of the problem (complete with pictures), and recommended a solution. When I had questions (based on the previous “fix”), he quickly responded with an explanation (with more pictures), and assured me the problem has a hardware issue, and the laptop was worth fixing. We went forward with the repair (the diagnostic fee was rolled into the cost), and in a few days Richard’s colleague delivered my fully functional laptop to my house! It’s worked flawlessly since, with an upgraded SSD, and more storage. Laptop Repair Geeks are definitely our go-to team for anything computer related and we whole-heartedly recommend them!

Laptop Repair Geeks of DC gave me truly great service, the kind you don’t see anymore. I was having trouble with my Dell XPS 13, called for an appointment, and received a callback within minutes.

Richard, my service representative, discussed at length my problem and Dell’s history of problems with this particular model. Richard took his time, listened and discussed everything in depth. He suggested other laptops that would work better. There was NO high-pressure pitch to book an appointment.

In the end, though, I decided to make an appointment and setting it up was easy. In the meantime, the problem resolved itself once I removed an app from my pc desktop. I notified Richard and asked him to please cancel the appointment.

No problem, he said, and he kindly gave me the name of a device that would keep my pc cool.

As I said, it’s been a long time since I’ve had service this great and I didn’t even bring my laptop in! The next time I have a problem, I definitely will go to Laptop Repair Geeks of DC!