Local Tech in Las Cruces | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Rude and disrespectful.

**Response**

Let’s get the facts straight. I called to ask how much you would charge to assess my laptop. I told you I replaced the battery in my laptop, and it is charging and working but not showing up in the UI of my OS. I also mentioned that I have Asurion Home+ but would prefer to avoid paying the $100 deductible and support a local shop instead. Two other local shops had no difficulty providing their prices. Your response was very blunt. You said, “I don’t have time for people who try and fix their own stuff and fail. If people want to try and fix stuff on their own, then more power to them, but I don’t have time for them.” You then continued to insult my education when I tried to explain to you that I’m not a novice. Your patronizing apologies are a further insult. I believe my original review stands true: rude and disrespectful.

We took my little bros prebuilt gaming pc in because it was not connecting to his monitors. We made a huge mistake in trying bestbuy first (where we bought it from originally.) Bestbuy was going to charge 200 bucks JUST to diagnose and then didn’t even have the correct tools to do so. Bestbuy tried to just throw expensive parts at the pc hoping it would solve the issue, according to them they “didn’t have the software or tools to test the pc components”. This local pc shop was extremely helpful and asked all the right questions to try to diagnose the pc, and were up front when the repair came along. Turns out the GPU just needed to be reseated and they only charged me the sales tax on the diag fee. Overall they were great and saved us lots of money, and I am happy obviously not knowing much about pc building they really did not take advantage and helped us out.

Al the owner of local T e ch went way above and beyond a great customer service. I bought a refurbished probook ,battery not charging. Battery Was okay but something was not working in the computer itself. The owner actually switched out the batteries and the motherboard into another probook. The computer now works great and i’m hoping to get a couple of years out of it. Thank you very much Al. If you maintain your cool, you are polite and respectful.And don’t freak out.You will be able to get a lot of cooperation from albert. If you start getting rude obnoxious Sounding like Karen. You will not get anywhere with anyone Albert deserves That respect.