Meridian Computer & Satellite in San Jose | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

DO NOT USE
I asked them to transfer my data from my internal hard drive to an external hard drive. The computer screen was completely blacked out and had a corrupted IOS. He told me when I came to pick it up that he didnt have he right equipment to do the transfer so he gerryrigged the computer to get access to the files and transferred them – not what I asked for. The charge was $170 including the time he played with the computer to get at the files. The hard drive was wiped clean by Lenovo repair for the IOS and when I put the data from the external hard drive back on , there were a number of files missing and some even had partial data gone.
I called and asked for my money back or at least a partial refund and he told me it was my responsibility to find another computer at a friends and check the 30GB piece by piece myself. I lost valuable files. He just got angry, raised his voice, and insisted it was my problem.
Does not stand by his work.

I came here expecting my computer to simply be built and take it back home but what I got was a great experience. I learned a lot about how to care for a computer, how to maintain it, and what to have on it to keep it running well. I did not expect any extra advice nor did I expect such friendly service! I intend to come back here again for any electronic related situations that I can’t deal with myself because I know that I will receive amazing service that goes above and beyond what I paid for.

This is the second time Sam has come to our rescue. Last year I “did something” to disable our computer and Sam got it up and running. Last week our computer had a “software crash” (HP’s words) and they had to reformat the hard drive back to OS 8.1. Sam worked after hours to get the computer running again. Now we are having Sam build us a computer. We trust him implicitly.