About Micro Center:
Our main services are Computer store and we are Located at 13929 N Central Expy, Dallas, TX 75243, United States
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
I recently purchased a graphics card from Micro Center with a 2-year warranty, expecting peace of mind. However, the very next day after purchase, I started experiencing severe screen issues, with the display constantly breaking up. Despite the annoyance, I tolerated it for a while, but as the issue worsened, I finally decided to address it.
Today, I went to Micro Center to get the problem resolved. I explained the situation to the staff and presented my warranty for a replacement. However, after scanning the graphics card, the staff claimed there was no issue and refused to replace it. Despite explaining multiple times that my other devices had no issues, they insisted the graphics card was fine.
The reason I paid extra for a 2-year warranty was to ensure a swift replacement in case of problems like this. Unfortunately, Micro Center’s response was extremely disappointing. They failed to understand the customer’s inconvenience and relied solely on their scan results, showing no willingness to resolve the issue.
This experience has led me to seriously question Micro Center’s customer service and product quality management. I will not be making any future purchases from this store. If you are considering buying from Micro Center, I strongly advise you to explore other options. The WORST customer service.
This place is the better version of Best Buy in every single way. They have such cool stuff on display that you can actually interact with. I’m planning on getting my PC built here sometime this month, and I can’t even explain how much fun it was getting everything in order for my dream setup because I bought everything here at Micro Center.
Five out of five stars, without a doubt!
Have you been a client at Micro Center, take a moment and rate their services below :