About Mobile Kangaroo – Apple Authorized Service Provider:
Our main services are Computer repair service and we are Located at 1751 Eldorado Pkwy Ste 314, McKinney, TX 75069, United States
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
After a few minutes, the previous customer left and it was my turn. I briefly described my problem, the agent took my computer to the back, fixed it, and handed it back to me. He had opened it, reattached a loose cable, and powered the unit on to show me that it was booting up normally.
He gave me 2 possible reasons the problem occurred and potential permanent fixes. I asked “how much do I owe you?”
He didn’t charge me. All in all, this was a positive enough experience to share. I will return if I have more APPLE problems.
We took our Mac computer to this location for a repair because it was slowing down dramatically. The staff suggested that we repair with a new hard drive and that this would improve the processing speed. We spent approximately $350 for a new hard drive and there was no change to our processing speed.
We took back to the staff. The staff said that they could not refund us for the service performed, even if they installed the old hard drive because it was their management’s policy. The management cannot be reached by phone.
In summary, we took a computer in for repair, we completed the repair that was suggested, it did not fix the issue, yet we were still charged beyond the service fee for the repair.
Have you been a client at Mobile Kangaroo – Apple Authorized Service Provider, take a moment and rate their services below :