Nerds On Call Computer Repair in Redding | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

On the one hand, in a small town its helpful to have a computer chain to repair things apart from Bestbuy.

However, its difficult to overstate how awful this branch is. I’ve had to bring my PC into them three times because of problems I never had with any of my previous systems. And each time the system’s performance has gotten progressively WORSE.

Yet when I inquire about the intricacies of what’s wrong, I got either generic answers or something long winded that absolutely didn’t address anything.

Lastly, their ‘monthly support’ is both basic and expensive. Each time I’ve tried to use it, I’ll be offered maybe two ideas and then told I need to go into the shop and pay quite a lot for the system to just be looked at. Three times what I’m accustomed to paying in the past.

Overall I wouldn’t recommend this place. At least this location.

I requested an *at home service call* from Nerds on Call. Best experience ever! I have prior computer experience myself. I was a computer systems administrator 20 years ago but the tech industry has changed tremendously and I needed help! Miguel was extremely knowledgeable, helpful, patient, and thorough. I can tell when someone knows their business! He was fast too. Miguel took less than 30 minutes to fix my specific issue but he spent the next 30 minutes fixing various other issues which was highly appreciated! I will definitely call Nerds again!! (We live in Cottonwood out in the boonies and his 25 minute drive one way was a $59 trip charge which was reasonable to me (so basically an hour round trip). Then it was $179 for an hour of service). Completely satisfied!!

I had a problem getting on to a site I use every day for my job. my company uses NOC and we pay them monthly for tech support. I contacted them and told them the problem. The tech took over my computer and worked for about 1/2 hour and he said he couldn’t fix it and that it was a problem on the website’s end. i contacted the website and they said there was not any kind of a block put on my user name. Dead end as always. I decided to look on You Tube to see if there was anything on this or how to fix it. Lo and behold I watched a 5 minute video and I did it myself and took me 15 seconds. What am I paying these people for??? Time to find a new IT company.