New Wave Wireless in Fayetteville | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

This is my go to cell phone repair place. They are honest and do a great job. I have had batteries and screens replaced for cheaper than you could ever imagine and they have done it the right way. I have recommended them to friends, who have all used them and been extremely satisfied. I’ll be honest with you, I used to just get a new phone instead of trying to fix mine. Now with the new thing that my cell phone company does where you have to actually buy the phone instead of signing a new contract, I decided to check out what it would be like to get a phone repaired instead of buying a new one. I was pleasantly surprised with this company and their service and have since decided that I won’t be buying a new cell phone for a long time and will just be repairing mine For as long as it actually lasts. Phones are expensive! This place isn’t. I highly recommend.

Dissapointed went in there last year to upgrade my cellphone and I ask the sales clerk several time about the ins ad out of the new phone, plus I specific stated I need a phone what will work 100% even after a couple month with the network. Not even 8month later my phone is not working properly and drops call or callers can’t hear me. To find out my phone has no 4G or 5G capabilities shame on you. So I went back there and was willing to upgrade but it seemed like all there phone options where extremely expensive for the models and the sales clerk kept saying but your phone should be a 5G compatible. It isn’t. Also I ordered a few things last year and was told I will receive a call when they get there but I didn’t of course. Won’t be going back there switched to another provider.

Dropped my phone off with a broken ear speaker and when I returned to pick it up my Face ID was not functioning, my brightness would not adjust and stayed stuck on dim, and my phone was completely factory reset and hadn’t been backed up. The only suggestion they had to fix the issue was sell me a new iPhone 14 at a discounted price (not any better than the deal Verizon gave me) and not charge me for the piece they fixed.