Nice Device in Redondo Beach | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Just experienced Nice Device for first time today. Needed a new battery in my older Samsung Note. Talked with Johnathan about doing the job. He said had new a new battery in stock and It would take about an hour to complete the swap out. When I came back my phone was ready to go and its working perfect. After reading all the reviews on Google I firmly believe that the bad ones are probably done by the same person or their friends since most only have 1 or 2 past reviews which is a red flag for people that use hate reviews. From the time I walked into this nice store I was greeted by a family that made me more than comfortable to do business with them. Jonathan said the battery is guaranteed and If I notice any problems bring the phone back and he would replace the battery at no charge. I hope everyone that reads this review can see by my past reviews that I am pretty critical on the performance of places I review. Trust me this is a very well run family business that makes you feel welcome and explains what need to be done to your phone before you let them start repairs. Thank Johnathan and sisters for make a picky guy very happy with your service.

I’ve been a long time customer. They have helped me even past their hours and I really appreciate them. It has come to the point that all questions like how to set up my YouTube music, how to back up my cloud, how to recover my whastapp. They are my go to people. I was just told by them their experience with an unhappy customer just leaving a bunch of fake reviews.

I’ll share one experience where the part was not available for several weeks. But they let me know and I waited patiently. It was for my Samsung A15. The part available at the time was higher than I wanted to pay but when the cheaper part became available they ordered it and had it done as soon as it got there. That’s the only time and I’ve been coming to them for years.

I had a rude experience. The whole staff was uninformed and unreliable. It didn’t seem that they knew what they were doing. It’s at your own risk type of repairs. They said all sales are final. I got my battery replaced when I got it back. It wouldn’t turn on. They replaced the part that said it was making the problem gave me the phone back and it continues to do the same thing. They were very combative and didn’t want to respond with kind words I walked out of the store. Because They were antagonizing the situation and making Rude mark among themselves. They somehow thought I wanted free repairs. At your own risk everyone!!!