One Hour Device Repair Bothell in Kirkland | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I’d suggest going directly to Apple for iPhone repairs. First screen they put on my business iPhone they charged me $400. (Found out later Apple completes it same day for $329 and it’s not some aftermarket junk part.) Told me to come back in an hour. I come back to see that they closed early! Screwed me up for my next day of business. When I picked up my phone the next day I noticed that there was a black blog on the side of the phone screen(unfortunately noticed after I left)Had to reschedule my customers later that week so I could have time to bring in the phone. They did a warranty swap on the screen. Pleased with that experience. Then a couple weeks later I woke up and see a white line down my phone screen. I bring it in and they tell me that I dropped it and insinuated that I was lying. The employee said (you’re lucky they did the first warrenty swap since thats from damage also) I know it was never dropped. Not sure if this is a problem with going with 3rd party repair shop since they use 3rd party parts. Definitely going directly to apple next time for repairs or just getting a new phone. Waist of money and worse than that waist of my time.

Folks, I want to share another great experience at this cell phone store. I have an old phone that was overheating so I returned to my favorite cell phone repair place WHO DOES NOT REQUIRE AN APPOINTMENT AND lDOES GREAT WORK. A couple of friends had complained about the hard time they had trying to find a shop that didn’t have a wait list or charge just to scope out the problem so I pointed them to this little jewel. And when I had this overheating issue, I called them – still no appointment needed or fee to look at it. Later, when the tech looked at it and gave me the diagnosis, I considered my options (after a little quiet research), explained my budget limit, and bought a phone there. They transferred my data for free and I walked out of the shop with one less issue! What a great way to end the day!! Thank you to Ben who was so courteous, professional and knowledgeable about cell phones! Ben, I love this phone!! Thank you so much!!

I know they don’t list laptops as something they work on, but mine would not turn on, and they were willing to take a look at it. They went above and beyond what I asked them to do short of a thorough diagnostic, which they must charge for. They spent an amount of time on the laptop, for which they did not charge me at all. In fact, a customer before me had a phone that would not charge, and after the technician did a quick cleaning of the charging port, the phone started charging, and he sent her on her way without any cost to her. I feel this is place is run by very honest people and I highly recommend them.