PC Development Group in South Windsor | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I URGE EVERYONE READING THIS REVIEW TO LOOK AT THE PICTURES I’VE POSTED, THE EVIDENCE DOESN’T LIE!!!

I came in February 2019 to get my 13 inch rose gold HP Envy fixed because the laptop screen was broken. I took it in and they charged me $400+ dollars to replace the screen. They assured me that it was the best price they could give me. After looking around the store I realized that they were charging me relatively the same amount as you would for their refurbished laptops. Nonetheless, I went ahead and continued with the service because I needed a quick fix because I had important work to do for my job and school. Once I got my laptop back I instantly realized a drastic difference. Instead of replacing the screen with a rose-gold screen I got a silver screen (I now have a 2 toned laptop). Also, the quality and texture of the screen was not the same, it felt incredibly cheaper than what it originally was. I asked about these differences and all I received was a “it’s the best that we could’ve gotten”.
KEEP IN MIND I NEVER DROPPED MY LAPTOP, SAT ON IT, ETC, SINCE IT WAS BROUGHT IN!!!
2 months in I began to feel the screen separating from the backing of the laptop. I brought it in and stated my complaint, they checked and said “there’s nothing noticeably wrong with your laptop” I urged them that there was an issue but they insisted there was nothing they can do because they don’t see anything. It’s now June 2, 2019 and my laptop screen is completely separated from the backing of the laptop. I paid $400+ to get a new, functioning screen, from what I thought was a professional place, instead I received a $50 job and a damaged laptop. I now have to spend extra on “refixing” what they further damaged. I’m completely disheartened and will never recommend anyone of this community or outside the community to come here for professional service, you will be disappointed in the long run.

I have been using PC Development Group for all of my small business computer/PC, laptop, and all other possible electronic needs that I can possibly think of. Stan, Jon, and Donovan are who I typically deal with. Without going on and on, all I can say is that they will forever have my business. As a young, newer business owner, I needed computer and IT support from a trustworthy source in order to be successful. They have gained that trust, to a point where I don’t have to worry about a thing- I know it will be handled. I will continue recommend them to anyone and everyone! They are great people, and always easy to talk to. Many thanks to the team at PC Development.

I am very pleased with the responsiveness, professionalism, and expertise of PC Development. They helped me with a serious internet outage caused by my dying router that was seriously disrupting my business activity. Donovan was fantastic! I also have been working with Aaron, and he is wonderful. He makes the most complex issue very easy to understand. I highly recommend PC Development for IT support.