PC Parlor, Inc. in Redondo Beach | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

My home desktop PC had a software crash and I thought it was time to wipe it clean and update the OS. I called PC Parlor to see if this work was something that they handled and to get an idea of what it would cost me.

Tony answered the phone and, after thoroughly listening to me to get an idea of my issue, he tried everything he could over the phone in the most helpful way possible to guide me in performing the job myself to save on costs. I admitted that I didn’t know anything about PCs or Windows and that I could use the help by simply bringing it into the shop. He opened up his schedule and told me I could come by with my PC ASAP.

When I arrived, I received immediate assistance from his teammate Ivan. Having read a short blurb on Tony’s website about his background, I got to talking with him and learned that Tony was a Petty Officer 1st Class (E-6) in the United States Navy. Being an Air-Force guy myself, we instantly hit it off and exchanged some stories about all the best bases & places we’d been to. What I also gleaned was that Tony made E-6 in just six years of total active federal military service (TAFMS). If you know anything about the enlisted force structure then you’d know that’s nearly unheard of/impossible in today’s military. A person must be sharp, intelligent, and an extraordinary craftsman in his military specialty to achieve such a milestone so quickly. But it was no surprise to me–Tony was very friendly, very savvy, and very respectful.

My PC was ready for pick-up after just an hour and a half. I probably shouldn’t say this, but since the scope of work was so minimal, Tony insisted that I only pay him a fraction of the price he quoted me over the phone. Tony is not only a generous man, but an outstanding American as well. I will return to his shop if another PC need ever arises.

PC Parlor, spearheaded by Ivan and Tony, isn’t just a computer repair shop; it’s a showcase of how far expertise and genuine customer care can take you in the tech world. These guys are like the computer whisperers, turning tech despair (aka a seemingly dead laptop) into relief with their profound knowledge and dedication. Their approachability and clear communication cut through the usual tech jargon, making them not just service providers but allies in our digital lives.

Despite the name, PC Parlor is a haven for both PC and Mac users alike, offering a level of service that makes you question the need for brand-specific repair shops. Ivan and Tony’s ability to make every customer feel reassured and understood, coupled with their unmatched skill set, earns PC Parlor a solid five stars. It’s not just about fixing gadgets; it’s about restoring peace of mind in the digital chaos.

This place is amazing. They saved my $7000 PC build for $300.

I tried to build the CPU myself, but missed a few things. The staff was able to tell me exactly why my build didn’t work and solved all of the issues.

Not only that, they were able to make my PC build better than I could have imagined. They were able to install 9 cooling fans (including liquid cooler), an E-ATX motherboard, Sound Card, 4090 Nvidia GPU, my processor, hard drive, SSD, and RAM. Their cable management is impeccable.

Couldn’t be more pleased with the service. They have my business!

If you are thinking of ordering a pre-build, please reconsider. Buy your parts on NewEgg and bring them here, you won’t be disappointed!