Phone Factory Sales & Service in Seatac | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

As far as Xbox repair goes.. I had the worse experience.. brought in on a Saturday to get looked at. Called back same day saying its not chip or hdmi but the hard drive is bad & would be done that day if not then the next.. call them for ETA the following day.. they tell me it wasn’t started yet & now they are waiting on chip & hard drive part.. but told me nothings wrong with the chip? Anyway they tell me it’ll be done Tuesday.. that day comes around i call late afternoon, they tell me the guy that does xbox repairs is out for 2 days so Thursday now.. i call Thursday, they tell me its not fixable because now its the motherboard?! but tell me they know a guy thats home based can fix it but it will take about 3 weeks.. yeah no i said pack it up, ill come get it. So they said pick it up friday. I go in to pick up, i had to wait about an hour, just for them to tell me oh it works now? So i take it home plug it in.. wont connect to any network.. they i bring it back same day im there for another hour & half.. guy says oh not sure why its not working but we’ll issue a refund. Cool, got it brought it home. Went to put it away, screws fall out.. i slide the cover open im missing 80 percent of screws and no hard drive.. not even the old one i brought it in with. I go back they give me replacement screws & i get home those dont fit.. when i originally brought in my Xbox it would turn on.. after leaving it with this place my xbox is now missing screws & no longer turns on. Its like they damaged more than what it was when i brought it in. No apologies nothing.

Very helpful people. I took my iPhone to Verizon across the street at the commons mall where I purchased my iPhone almost two years ago. I did this because I was having charging issues with my phone. One of the workers there said that my charging port was corroded and that he could not help me. The only good thing about going there was he recommended Phone Factory across the street. The worker there within a minute or so pulled out excess debris in my charging port that prevented my cords from making contact. I was charged nothing for this simple problem. Silly easy fix that anyone could do I know, but Verizon acting like it was a majorly damaged issue when it was a simple fix made me discover Phone Factory…

I do highly recommend Phone Factory for any damage or even simple needs. Good business!

I took my phone to Phone Factory for repair, I really didn’t think it could be fixed. The screen was very damaged, the phone was twisted and wouldn’t even boot up. The clerk told me that they would call me with an update after they looked at it. Within 30 minutes I received a call asking me to come back to the store. Much to my surprise my phone was up and running like new. The staff was very friendly, knowledgeable and efficient. I highly recommend Phone Factory!!