Phone Medic in Grand Junction | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Recently I got a call from these guys asking if the repair on my iPad was good. I didn’t have my iPad available so I didn’t know how to answer. I finally found my iPad and no it was not good. It had cracks from what it appears to be. Poor workmanship and poor quality materials.

I took it in within a month of that phone call and I said the repair you did on this iPad is faulty. They said that since it was cracked, they couldn’t do anything about it. I’m a senior citizen, after the initial conversation I walked out to my vehicle and decided to go back in to the store. When I did these two young IT chumps were laughing about me and my request. When they saw me walk through the door, they shut up pretty quickly. They said they will not repair unless I paid another $150. I left without saying a word.

DO NOT use this company, they are unprofessional, use poor quality materials, do not back up their warranty or workmanship they think they’re smarter than everybody else that knows nothing about computers or iPads or phones and they pray on senior citizens and their lack of knowledge of current electronics.

When I went there to have this iPad screen replaced I showed him my iPhone 12 and asked if it was worth anything they said no and they would only give me 25 bucks for it. I’m waiting for my iPad to get repaired. I noticed another iPhone 12 in the case Similar to mine in worse condition and they were selling it for close to $400.

These jokers pray on unsuspecting consumers, and don’t treat senior citizens very well and they don’t warranty their work. Beware!

I dropped my phone off for a broken screen repair on October 15th for a screen replacement. It was supposed to be done in a week for $130.00. The start of the second week, I stopped in to their store and was told that management had ordered the wrong part, and it would take at least another week. I stopped in and checked on it again last week; they were STILL waiting on parts!
I called them thos morning and asked to immediately speak to a manager – they have no management in that store – the managers are at a different location! The employee there DID tell me that my phone is ready for pick-up,though.
I know from now on if I need a phone fixed, I will check to see if anyone in the building will take responsibility for seeing that it gets done.

I cracked my phone screen and went for a repair. It was super costly and cheaper to get a new phone. I met Kody. Let me tell you. Kody and phone medic are ON POINT! That young man helped me so much I was DANCING in the store! I almost cried! I use my phone for personal and work. He helped me transfer EVERYTHING! I was up and running by that evening! Thank you Kody! You don’t know how much you helped me! You were so kind and understanding for being such a young guy. I can not thank you enough and thank Phone Medic for being open!
Sarah Urena
General Manager of a Motel