Princeton Tiger Tech in Princeton | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I happen to work within whispering distance of the space occupied by the Princeton Tiger Tech service center, which has been operated by DigitalDoc for the past year or so. I’ve had several opportunities to toss them a phone, tablet, or laptop component to repair. Each time, they were helpful and competent, and even pointed out when repair didn’t make good economic sense. Also, because of my proximity, I witness a good portion of their interactions with customers and have developed a high regard for their diagnostic skills, repair competency, treatment of customers, and follow-up.

Highly recommended.

Note: I’ve noticed a couple of comments about parts not being immediately on-hand or the facility being closed. My perspective may help: Princeton Tiger Tech is a satellite operation. Its location makes it more convenient for many customers to drop and pick up a device and they do stock many parts, but repairs occasionally require a quick inventory transfer from the main store. They do a good job of communicating this, and no doubt have streamlined the process as they settled in. As for the door… try to arrive by 5 PM. The main facility locks down between 5 and 6.

Unfortunately, it was the second time I had to use this company, my laptop having crashed during an automatic update. Last time I absolutely lost nothing, and had not much to do to bring my laptop into my familiar interface. This time I was not that lucky, although all data were still saved! Since a full new restall of Windows was necessary, it took somewhat more efforts to bring my favorite settings back (many did transfer automatically though – differences might be that the current Windows was one version ahead of what I had.) The one problem I faced had nothing to do with the reinstall, but in the fact that reinstalling an Verizon/AOL personal email account was very difficult, could not even be helped by the normal AOL help, and needed technical assistance (my work email was problemless). That was an AOL issue.

What I liked about Princeton Tiger Tech was its location, its very personalized and courteous service, and all in all a satisfactory result, with some tips thrown in where I was still used to some outdated ways of doing things. I don’t hope I will need them again, bit I would use them!

I had my iPhone 5 screen repaired here a few weeks ago. The service was prompt, the total came to around $123, and the screen itself looked great. However, upon arriving home and receiving a phone call, I realized my phone speaker was no longer functioning unless turned to speaker phone. Having not known this might happen, I didn’t think to test this in store, and wish they would have suggested doing so.

This by itself was frustrating, but I called the next day and was told I could bring my phone back and have it fixed, so I did. I thought this was a nice aspect of customer service. I brought my phone back in the following week, and another person fixed my speaker without charge. I made a call while at the store, found it was functioning properly, and left the store happy.

Upon returning home, I again received a phone call. This time, my phone’s vibrate feature was no longer functioning.

I find it difficult to believe that a business whose namesake is fixing iPhones would have such a hard time with a seemingly routine fix. I probably wouldn’t recommend Princeton iPhone Repair to a friend.