ProTechs Advanced Electronic Repair Center in Cincinnati | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I am so happy with my repair to my iPad pro 4th gen. For some reason i was not thinking when i made the purchase of the ipad and didn’t buy apple care. Less than six months later i dropped the iPad face down on my stone/tile floor. Of course the screen was shattered. It still worked if i wanted to get tiny shards of glass in my fingers. I attempted to use the Geek Squad where I purchased the iPad and was told there was nothing they could do except file a warranty claim since it was less than a year old and apple would replace the iPad at the out of pocket cost of a brand new iPad. I was floored. So I hand you back my damaged iPad to file a warranty claim and apple would send me a replacement but it would cost me out of pocket what I paid for the iPad in the first place???? I asked the tech sales rep at the chain store could i go to a third party for a repair and did he know of any place. He recommended YBWF electronics repair store right up the road from the chain store. He did stress doing so would void my warranty but as far as I could see my product warranty wasn’t doing me any good as it was since I refused to pay full price for a replacement from apple.

When i showed my iPad to the counter clerk at YBWF and asked if they take the new generations iPads for screen repair and was told no they do not has they had no luck with the repair. I was mad at myself and disgusted that I now a $1500 piece of equipment that will now be a paperweight. I decided searched google for iPad pro repair and other than the current store YBWF where i was sitting in my car in their parking lot, the next listing to from my google search was- Protechs Advanced Electronic Repair.

I called the next business day. All i was asked was the model number on the back. Once i gave the model number i was assured “sure yeah we can do that repair. just bring it in. We will need to order the screen. it will take about 7-10 days.” I was asked if I had any wires showing as this would make the iPad unsalvageable but I fortunately did not. Long story short. the cheapest route would have been for me to purchase the applecare, and a screen protector. But since I didn’t Protech Advanced saved me about grand and I couldn’t be happier. The iPad works great and I have no issues or complaints. The repair was completed in less than 10 days as promised. These gentlemen are friendly, professional, and most important competent.

I realize I just received my iPad back so I am only in day three of having the repair completed but I have to stress that even if the iPad was to quit working or have issues, without the applecare I my only option was to pay the cost of a new iPad. Any additional use out of my repaired iPad makes me happy.

I went there to fix my MacBook Pro screen and the screen broke again within one month. I have had this MacBook for a long time now and I’ve never seen a screen break in just month while I was streaming something. Yes, I went back to get it fixed but their 3month warranty is just on paper and they won’t follow through with it. Almost $300 down the drain!

My mid 2014 Mac protective coating on my screen starting fading. Apple would not replace even though this was a known OEM issue. Protechs happened to have my model LCD in stock and replaced my screen with same day installation at an affordable cost! The techs are well informed possessing good experience and great customer service! Thanks for your help!