Ram Computer Services & Repair Bozeman in Bozeman | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

THIS BUSINESS WILL TAKE ADVANTAGE OF YOU! I am a college student who came to them with a broken CPU fan in my laptop that I needed fixed fast. I specifically told them that my CPU fan needed replacing when dropping off my device. After a day I was told that it would cost me $300 to replace the fan and I politely declined the service. However, when I went back to retrieve my device, they charged me $89 for “disassembly and diagnosis” (see attached) even when I told them the issue already. These fees were never disclosed to me.

The part required to repair my device costs only $20 and the job takes one to two hours yet they were planning to charge me $300 to do this. I cannot imagine what they would charge for a more intensive repair. Unless you would like to be scammed, avoid this business at all costs.

Ram Computer Services was highly recommended to me some time ago, and today I needed their help with a scanning problem that I was unable to solve myself after many frustrating attempts. Through remote access to my computer and printer, Hayden(a Ram technician) solved the problem in less than 20 minutes. I also have had discussions about upgrading my PC later this year to accommodate Windows 11, and Ram spent a great deal of their time and with tremendous patience educating and advising me. Without question customer service and satisfaction is important to the Ram technicians, and I fully intend to purchase a new system through them this fall. It is very good to be able to rely on the fairness and competence of a local business such as Ram Computer Services when a technical problem suddenly arises.

Was recently there to see what they had in stock for DDR5 kits of ram. They had a decent selection but the prices just did not make sense for the current market (about double msrp). The first guy was super nice and said he’d talk to to main guy about a possible price adjustment knowing you can buy for half that price online (not a sale price, normal rate at msrp). Said they would call me back, never got a call so I called myself and got ahold of main guy, asked him about it and no budge, which is fine, charge what you want for your products but just a bummer that there’s no place in Bozeman to get decent computer parts at msrp prices. Was willing to pay a extra for the local convenience but not double what the product is worth…