SmartPhone ER Repair | Phones, Tablets, Game Consoles, and Laptop Repairs in Tyler | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I had the most horrible experience in this shop! Very poor service! I took my phone to this shop while it had a screen problem, they changed most parts of my phone, it went from charging to NOT CHARGING AT ALL!! After explaining to the front guys what the problem was, they kept insisting it’s not what you saying but, oh the screen ooh, the charging port ooh I don’t know what! The lady manager happened to be there at one time when I went in to check on my phone and she agreed to his fake technician that it’s my screen/ charging that has a problem! Fast forward, they kept my phone for 3 weeks with excuses of working on 1 thing after another! Little did I know they were changing my phone’s parts! The didn’t fix my phone and no refund was given!!! Very horrible place! Please be very careful with this place! I don’t think they have a technician at all and if they do, he MUST BE fake. I will never take any of my electronics to this place!

I took my tablet to get my screen repaired a couple of months ago. I was happy the screen worked, it looked good, and everything was functioning. At least until my house internet left and I didn’t worry because I pay for internet service but nothing was working or connecting. I got fed up with not being able to connect I went to check if my sims card was messed up and it wasn’t even there. It was missing.
Also the month after getting it fixed someone was using my Apple card to buy stuff online. Trying to use almost 2000 dollars on some online software. Then 200 somewhere else. And then 7 dollars. My tablet was connected to my Apple wallet. This only happened AFTER I got my screen repaired.
I thought it was a coincidence until I saw my Sims card was MISSING!

Be very careful when using this shop! There are no refunds even if the screen does not work after they repair it, and there are a little black lines to the left of the screen. They repaired our screen TWICE within a two week period and it still does not recognize touch constantly. We spent nearly $300 and they only offered to repair it for a third time with no refund. I do not recommend using the shop! You have been warned, please advise others.