TC-TEKS Computers – Phone, Computer, Tablet Repair & Sales in Eau Claire | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

2 stars for friendliness. I took my PS5 in for a video issue, no video was being displayed. When I took my PS5 into them it turned on and everything just fine, only no video. Now it won’t turn on. They replaced the video encoder because they tested the HDMI and said it was fine. I paid $110 brought my PS5 back and the buttons beep, but it won’t boot on, I took the outer case off and come to find that the fan is not even plugged in but what’s worse the 3 pin port to plug in the fan is missing altogether. I have to say my ratings go as follows: niceness 5 stars.
Professionalism 2 stars
Competent work 1 star
Ability to properly diagnose an issue 1 star.
Overall rating 1.5-2 stars.

I definitely do not recommend this store, and if you need console work done, run the other way. Maybe they have a niche consoles are not it.

Fast and efficient work! My screen was almost completely unusable and they were able to get the glass repaired and near full functionality, including the initial $25 fee and a screen protector almost $380. They weren’t able to get the fingerprint scan working (they called ahead of time to let me know the reasoning) but I can personally work around that. Even completed the job a couple of days ahead of the initial estimate. Obviously, insurance is the cheaper option but when you don’t have that I would recommend TC-Teks.

Update: Forward facing camera wasn’t working and before I could get it back to the store to look get looked over again, screen (w/ screen protector) cracked on the first drop and put a white line through the screen again in less than a week.

Went to TC Teks a month ago and I forgot to leave a review. The young manager ryanhelped me ,he was so helpful specially with someone that is clueless with technology like me. My laptop was showing a message about calling an 800 number from Microsoft and he was able to assess the situation as soon as I opened the laptop to show him , they cleaned all the viruses on the computer and made it faster. I will soon bring my phone because the screen is broken and I I know that they will be able to fix it.Thank you tctecks