The Device Shop in Scotch Plains | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Don’t go here. Their parts are cheap. And Jorge is the only nice one there and me and him became friends. I came four separate times because and was honest and told them I dropped my phone and the lcd on my iPhone XR broke. They fixed it each time for over $150 each time. I admitted it was my fault. Came back a forth time a month after the third time and explained to a different guy that I dropped it around a month ago but just this morning the lcds don’t work anymore. He said it wasn’t a manufacture issue and therefor the “6 month warranty” wasn’t valid. There was one crack , on my screen protector not even in my phone, and I was honest like I was the three first times and told this different guy that yes I did drop it but it was a while ago and was unrelated to the lcds not working because it happened over a month ago. He argued with me for 20 minutes and wouldn’t just fix my broken lcd and said because of the crack it wasn’t a manufacturer issue. There was no crack on my screen only on the screen protector. Don’t trust them their parts suck and when they break after one drop your going to have to keep spending money and even when you don’t drop it it will still break and their useless “warranty” won’t fix it. They lost a customer and don’t let them scam you either . Go somewhere with better quality parts and more friendly and understanding people who reward their loyal customers with the same amount of honesty and respect that they are given .

Something fell on top of my phone and damaged the display on my iPhone 14 Pro. The folks at The Device Shop were so helpful and quick with the repair, I walked in and it was done in under an hour. After a few days I noticed an issue with my front facing camera not focusing, so I went back in a week later to have them check it out. They were super nice and took care of it right away, examining the display and replacing it again in just 30 minutes after they determined the display had a defect. They were super apologetic and helpful, even though it was a small defect in the part and not really their fault. I will continue to come here for my repair needs!

I brought my laptop to the shop because I was having issues with OneDrive, File Explore, and things just went awry with my laptop. From the moment I stepped into the shop I felt like I was in good hands. I waited while my laptop issues were diagnosed and repaired. My laptop was serviced with speed, efficiency, and for a reasonable price. This is certainly a top-notch business that will fix your computer and other device issues. I am a very satisfied customer.