About uBreakiFix – Phone and Computer Repair:
Our main services are Mobile phone repair shop and we are Located at 9440 W Commercial Blvd #104, Sunrise, FL 33351, United States
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
Edit: Originally I experienced amazing and quick service. I had gone in with my phone for a screen and battery repair, and upon the return of my phone, I saw the camera had been broken during the repair.
I called them up and they said they needed to order the parts to repair the camera, but I should be able to bring my phone back in for the repair in a few days.
I kept getting pushed off for 3 weeks. When I was finally told they were ready for me, they were not. I was told to come back the next morning and would be expedited.
I had come with plenty time to be serviced that same day, even calling beforehand to guarantee service.
The lack of communication btwn employees was beyond obvious, each having no idea what the other had told me. Getting different answers about whether they received the parts yet, and other such examples.
When I came the next day, I met a different employee and he didn’t know anything about the promise to be expedited. Thankfully, he did it anyways.
For fixing an issue that they caused, I was deeply unimpressed by the customer service.
As for the repairs – everything seems to be working so far, so thank G-d for that.
I called them up and they said they needed to order the parts to repair the camera, but I should be able to bring my phone back in for the repair in a few days.
I kept getting pushed off for 3 weeks. When I was finally told they were ready for me, they were not. I was told to come back the next morning and would be expedited.
I had come with plenty time to be serviced that same day, even calling beforehand to guarantee service.
The lack of communication btwn employees was beyond obvious, each having no idea what the other had told me. Getting different answers about whether they received the parts yet, and other such examples.
When I came the next day, I met a different employee and he didn’t know anything about the promise to be expedited. Thankfully, he did it anyways.
For fixing an issue that they caused, I was deeply unimpressed by the customer service.
As for the repairs – everything seems to be working so far, so thank G-d for that.
Went to location in Sunrise. On Connercial Blvd on 8/19.2024. B The glass on my Samsung Galaxy S20 FE 5G cracked. Spoke to tech rep Syed. had two option get a new phone but phone was in no condition for TMobile to transfer the data. UBreak would beable to make the data transfer but would cost over $100. Next option would be to have them repair the cell phone with a NEW Glass replacement. Which Samsung makes and they have in stock for my phone. Cost $175. They would replace it and it would take about 3 hours. That’s same day service was what I needed. Syed explained what needed to be done. So when I decide to buy a new cell phone TMobile would have no problem to transfer all the data without a problem. Bottom Line: IF YOU HAVE ANY CELL PHONE, TABLET, LABTOP, ETC,PROBLEM THEY SHOULD BE ABLE TO FIX IT, SO IF IT’S physically damaged, infected by viruses, or worse I recommend to visit them and have them check it out.
I got a call yesterday being rushed to pick up my laptop because it was gonna get discarded because I had it there for too long. They said they kept contacting me barely had any contact with me. I finally get my laptop after paying over $300 for it my laptop screen is literally popping out, if you guys have my laptop for so long, it should’ve been properly fixed. I also had to pay additional $60 for a diagnostic of a crack screen, which was very much visible. You guys made me pay for a diagnostic of a screen and my screen still not properly fixed. I will be back Monday because this is absolutely ridiculous and unprofessional
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