uBreakiFix – Phone and Computer Repair in Goldsboro | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I was passing by and decided to stop in. BIGGEST MISTAKE! Walked in at the same time as another customer. When he finished with him he proceeded to talk to me about a phone that was dropped off. I’m assuming he confused me with someone else. I had no idea what he was talking so I politely told him No sir I’m her to drop a phone off! He told me there was a deposit so I was trying to pay but he was standing over me while I was putting my pin so the transaction was canceled and I used my credit card where I didn’t have to use a pin. Then he gave me some type of contract to sign. I’ve always been taught to never sign anything without reading it. So as I began to read the terms he printed out a duplicate copy and said “oh here is your copy.” Not sure if I was being rushed or not. So I read it into its entirety then signed it. He said it will be ready in two hours. So as I was checking my watch seen it was 320 he said it’ll be ready at 530. I said great thanks. I get here at 535 nobody is in sight when I walk into the business. A few seconds later he comes around the corner and say oh it’s still another 15 minutes on that device. I sat in place I waited 20 minutes and went on to ask him was it ready he said no. I’m assuming at this point he is now working by himself. Im not sure! I’m a person of custom satisfaction when it comes to trying new places. I wasn’t impressed at all!! The phone replacement screen was good! Definitely will not do business with them ever again!

Pick my phone up Thursday for a battery and back glass repair. By Thursday night my back glass would shatter. Haven’t dropped it. All I did was put on a case. Call Friday morning and he said I would hear back from boss later that day or Saturday. Hvnt heard anything. Call Monday evening and was given same response “let me get in contact with my boss”. Haven’t heard nothing since. WILL NOT RECOMMEND!!! And I paid over given price that was given to me on phone.

Friendly staff, very knowledgeable and considerate. One thing that I really appreciated was the ability to upgrade my hard drive without actually going and buying a new machine. The price was incredibly fair and the turnaround time was excellent. Would definitely recommend them to anyone with computer or phone issues, thank you and I’ll be back!