About uBreakiFix – Phone and Computer Repair:
Our main services are Mobile phone repair shop and we are Located at 11537 South St, Cerritos, CA 90703, United States
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
COME AT YOUR OWN RISK!!! EXTREMELY DISSATISFIED. I came in on 8/6 for a screen replacement. I brought in my laptop as requested to insure accuracy when ordering the replacement part. I was told it would take about a week for the new screen and about 1-2 hours for the repair. I agreed to the terms and paid $346.38. It’s now 8 days out. I received a call that my part was in and ready to be installed, but I was asked the question “what color is it again?” (with a suspicious tone) and when I told the associate it was rose gold he informed me they ordered the wrong one and it would take another week to get the right color. I am leaving the state in 2 days and told him I cannot wait but if I accept the incorrect colored screen will you see if there’s some sort of compensation for the error and inconvenience? I was told that there is nothing that can be done. The associate was nice, I know it wasn’t his decision. Very unfortunate that the management felt fine with lack of customer satisfaction. That they were ok with sending me off paying full price for the wrong part without any apology or anything. My laptop now looks like Frankenstein. If you come here, you could experience this as well so be careful!
Worst repair store ever !!!!
I replaced the plastic protector screen 2 days ago, and it peels off already, but at my surprise, they don’t want to change it back again.
They are the ones who replaced it, and obviously, it was either a bad quality job or a bad quality screen protector.
Either way, they are supposed to replace it again as i didn’t do anything to it in one day !!!!
The guy has the audacity to tell me I don’t know how you used it, and I need to pay again $75 !!!!! It’s been two days, and it’s a screen protector… how do you want me to use it ???
You guys need to review your staff and your policy. If something is wrong within the week of the replacement, that means you did something wrong, not the customer !!!!!
I replaced the plastic protector screen 2 days ago, and it peels off already, but at my surprise, they don’t want to change it back again.
They are the ones who replaced it, and obviously, it was either a bad quality job or a bad quality screen protector.
Either way, they are supposed to replace it again as i didn’t do anything to it in one day !!!!
The guy has the audacity to tell me I don’t know how you used it, and I need to pay again $75 !!!!! It’s been two days, and it’s a screen protector… how do you want me to use it ???
You guys need to review your staff and your policy. If something is wrong within the week of the replacement, that means you did something wrong, not the customer !!!!!
Competent, professional and fast! Definitely will recommend to others. Tried Best Buy and the Apple Store. They weren’t at all helpful on what should have been an easy fix. Hope I don’t need to return, but if I have tech issues in the future, this place is #1!,
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