About Verizon:
Our main services are Cell phone store and we are Located at 809b Mamaroneck Ave, Mamaroneck, NY 10543, United States
Repair Services offered :
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
I would have rated this zero stars but couldn’t move forward without rating it one star. The customer service here is awful. The charges the store incurred are NOT fees that Verizon approves of. I just got off the phone with customer service who confirmed this. The store Manager was unhelpful and refused to come over to discuss fees and charges with me and only shouted from his desk that I should call customer service. Thank you Gus, I did. I filed a complaint about your store and customer service has escalated my concerns. I was over-charged a total of $147.86 according to customer service. DO NOT GO HERE IF YOU WANT TO PURCHASE A PHONE. ORDER IT ONLINE.
I was given misinformation about the upgrades and spent over two hours at the store. Save yourself the money and headache.
I was given misinformation about the upgrades and spent over two hours at the store. Save yourself the money and headache.
Dijon, the customer service representative who helped me was absolutely exceptionally helpful. He listened to my concerns, returned my calls promptly, and patiently explained to me how everything worked on the new phone. All this was done with a cheerful and respectful attitude. Do not hesitate to go to the Mamaroneck Verizon Store for all your iPhone needs!
I went in today to upgrade 2 lines. Ricardo and Dijon helped me and they were wonderful. So helpful and informative. The process was fast and they were able to transfer everything from one phone to the other seamlessly. The entire process took a little over an hour. Completely stress free and a very good experience. I will be back!
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