York IT Services in York | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Summary: extremely helpful, knowledgeable and understanding when it comes to assisting customers who don’t have a clue about IT and need a little guidance and a substantial repair!

I cannot recommend York IT Services highly enough. After a liquid spillage I took my laptop to a very helpful chap named Matt, who diagnosed the problem within 12 hours (actually a dying hard drive rather than a liquid issue). I was offered a repair of the old machine, to buy a new one direct from them, or to source a new one myself. It was a rather difficult and stressful time being without my laptop but the team at York IT services were always very willing to answer my (sometimes rather stupid) questions! Having opted to buy the new machine directly from them, at a very competitive price, there was a very rapid turnaround in transferring my files over before things were ready. For a chap who doesn’t know much about computers and relies heavily upon one to work, it was a very stressful time but I was very well informed and guided by Matt.
Thanks to York IT Services for all their help!

Just bought a new laptop from them. Less than 10% more expensive than from an online warehouse and well worth paying the extra for the advice offered (and for supporting an independent). Paid for in home installation, again, a good investment as I get another 45 days to contact them for help, should I need it. Appointment was booked for 10am and the chap was very punctual and pleasant.
Now squaring up to the new machine and hoping that I’ll be able to operate it effectively!!

I called to check if they had something I needed in stock which they didn’t. But Nick helped find the store that did have the product and redirected me to it. Very helpful and honest. Appreciate this as I was on a time crunch and this helped me save time finding what I needed.