Optimum Electronic Solutions Pty Ltd in Thomastown | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I recently had an outstanding experience with Optimum, and I am beyond impressed with their service! My hard drive cable was damaged, and I needed it fixed urgently. From the moment I walked in, the staff was incredibly friendly and professional.

They quickly diagnosed the issue and repaired the cable swiftly and efficiently, and they didn’t charge me for the service! This level of generosity and commitment to customer satisfaction is rare to find.

I am so grateful for their help and the excellent service they provided.

I highly recommend Optimum for anyone in need of tech repairs. They go above and beyond to ensure their customers are happy, and I will definitely be returning for any future tech needs. Thank you, Optimum, for your exceptional service!

Terrible service, sorry to say. I usually don’t write reviews but they took a month a half to get back to me after several call to tell me “via email” my projector cannot be fixed due to their being unable to source the parts (Epson… pretty well known brand). And asking me if they bin it or I can collect it. Of course they kept the $150 none refundable deposit that they never mentioned over the phone when I called to see if they could fix it. Found out when I got there after driving for 50 min.

Disgusting service. My iron was dropped off to them on the 20/11. Received a quote via email several weeks later. Agreed to go ahead. Picked up iron and within a week it stopped working again. Took it back again, they had the nerve to tell me it was than a different part and extra cost. Thayer have had my iron since, 3 months and still haven’t heard anything. Worst customer service. Hopefully with enough negative reviews you will go out of business.