Affordable Geeks in Surfers Paradise | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I called Affordable Geeks on a Thursday morning to see if they could come help me fix my gaming pc that I built the day before, but unfortunately had some booting and BIOS issues. The technician that helped me was very professional – he called me when he was on his way, very informative on the process and you could tell he has major experience in his work. He unfortunately couldn’t fix it and had to take the PC with him to work on it during the night.

He called me the day after and said that he had fixed the problem and I was surprised from how quick he managed to fix it as other places I know would take a whole week to do. He returned back with the PC up and running and I gladly paid the fee from the work he did.

However, after taking a deep look I noticed there was a brown colour on top of my PC which looked like something was leaking from the top. At first I thought it was something coming out of the PC but after taking the top cover off the case, there was clearly a spill that happened when the technician was working on the PC. I don’t drink coffee but I knew from the smell that coffee was spilt on it. It went down the AIO and through the fan which was then turned on and eventually went everywhere. It has unfortunately stained my white PC parts even after trying with some stain removers.

I’m upset and disappointed from the lack of communication or warning that this occurred. I spent a lot of money and time getting these white parts for my PC and to have a coffee stain on it was disappointing. I know these technicians have long days fixing computers and driving location to location, and accidents do happen – but to have your coffee on top of a client’s PC and having it fall without letting them know is upsetting.

He did a great job fixing the problem in a timely manner but having your PC stained that you spent and waited on, let alone not being informed is unsatisfactory especially with the $360 fee that I paid.

Cannot recommend them at all. We had an issue at my work and they were useless, couldn’t fix the problem which is fine but only did what we had already done which was reset modem then say nope must be a phone line issue so I cant help, then charged $120! Website clearly states no fee if they cant fix it, tried contacting them about why we were charged if they cant fix the problem and didn’t even really try and no response from them. Stating in response you have no correspondence from me is a lie, but I get its a good way to try and get out of a bad review.

After having issues with my laptop screen and then eventually accidentally cracking the corners of it I took it in to Ross at Affordable Geeks who was able to find a supplier for a screen replacement and now it is working perfectly and good as new once again.

Very convenient location and secure if you need to leave your appliance in the shop, will most likely keep Ross in mind for any future drama’s as he is reliable and honest.