CeX in Hornsby | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I brough my laptop to sell it at hornsby Cex. the lady told me all about how they test my laptop and how long does it take but she didnt tell me they reset my device and gave me a paper to sign and said “this is just ur signature for what I told u”. I trusted her & signed it without reading. they wipe my laptop and I lost my whole data. Then she said oh u signed it so it means u agreed with wiping ur data. This is how u never should trust them. Such a shame. And they wanted to buy my $2000 laptop that I used for 2 month for $300 store credit! Such an amazing shop!

Manager refused to sell laptop advertised online which was in store. Traveled over an hour to be there as store opened on Sunday morning, first in store. The laptop advertised as still for sale was behind the counter but refused to sell because an online customer requested it as a replacement. Should never have been advertised online. You’d think there would be some honorary system or compromise but the manager was quite bland and dismissive. Will be reported
Very disappointed

Be very carefull dealing with this store, I was given a verbal price for some items which I was happy with , the price dropped by 90% when I went to do the transaction so I pulled out of the deal and they got very upset and tried to damage my property. They even threw one peice at me and when I pulled them up on it they said it just fell of the counter.