Essential Tech Repairs in Maroochydore | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I recently had the pleasure of being assisted by Troy, and I cannot recommend him highly enough. From the moment I walked into the store, Troy’s exceptional service stood out. He provided excellent advice on the best phones to suit my needs and was incredibly knowledgeable about the latest technology and features.

What truly sets Troy apart is his dedication to customer satisfaction. He went above and beyond to ensure I was happy with my purchase, patiently answering all my questions and providing valuable insights. His attention to detail and genuine care for his customers are evident in every interaction.

Moreover, Troy’s commitment doesn’t end with the sale. When I encountered an issue with my phone, Troy was there to assist me promptly. He took immediate action to diagnose and fix the problem, ensuring I was back up and running in no time. His responsiveness and willingness to help, even after the purchase, demonstrate his exceptional customer service skills.

In summary, Troy exemplifies what outstanding customer service should be. His expertise, dedication, and genuine care for his customers make him a valuable asset. If you’re looking for a seamless phone purchasing experience and top-notch support, Troy is the person to see.

I must be honest, I was a little hesitant in purchasing a refurbished phone as I had always gone with brand new but after chatting with Troy, he definitely put my mind at ease with how honest, professional and to the point he was. Keeping in mind my budget, Troy helped me find the best solution for my circumstances, was super patient, and helped me find the perfect new (refurbished) iPhone. It has worked absolutely perfectly (as good as brand new!) and Troy also provides 3 months warranty which is a bonus! Would highly recommend Essential Tech Repairs and will definitely be using them in the future.

Troy, is honestly the best! Not only did he manage to book me in for the next morning to get two phones fixed, he managed to fix a mobile phone that I thought was way to ruined. He offers fantastic customer service, great communication and very reasonable prices. No waiting weeks to get a back screen in stock. Will definitely be going back. Thanks Troy for fantastic customer service.