Lg Service Centre (Parts, Phone, Monitor, Cleaner, Audio) in Lidcombe | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Terrible. Our vacuum was sent there for warranty repair as the part that extended collapses when vacuuming and putting a slight amount of pressure on it. The ‘technician’ texted me to tell me there was no problem and to come out and show me the problem, which is did (hour drive to the centre) then when I showed him what happened he said don’t push so hard (which wasn’t even hard just normal force).

He then showed me on his carpet it doesnt collapse down (although his carpet was more like floorboards covered in fluff and we have longer carpet so you need to use some pressure as his required no pressure at all).

I also showed him I can collapse it with my hands and his vacuum (which was the same model) I couldn’t do it with my hand even if I pressed extremely hard and he said yeah its probably a bit broken but you’ll just have to not push so hard and change the way you vacuum. Told me to take the vacuum home as it’s not broken according to him.

LG you need a better service centre this is a disgrace.

A staff member was quite lifeless, but he provided fast and professional services. My phone’s battery was expired and I wanted to replace with a new one; he said he would check the phone whether its condition was from other causes like its OS. Later he checked and all were fine, he said he would change the battery for me and stated the fee clearly. I got my phone back in 20 minutes. What are my concerns here are 1) the fee was too high when a genuine battery sold online is far cheaper (like 40ish for service fees and 2) it is located quite far from a train station and you have to walk there for 15-20 minutes. You may send your phone via mail, but I had to go there as I have to use my phone every day.

DO NOT BUY FROM LG THEY HAVE THE WORST CUSTOMER SERVICE I HAVE EVER SEEN WE BOUGHT A BRAND NEW MACHINE 2 WEEKS OLD THE DRYER IT DID NOT DRY THE CLOTHES THE MACHINE WOULD GET EXTREMELY HOT IT WAS DANGEROUS YET LG CLAIMS IT WASNT A MANUFACTURING FAULT !!! BEST ADVICE – GO ELSEWHERE I HOPE THIS COMPANY SHUTS DOWN THEY ARE DISGUSTING!! $2000 down the drain I will go back to Samsung absolutely appalled by thyr service and lack of ownership to something so dangerous they do not care they just want your money !!! It’s not surprising reading everyone else’s same comments about thyr appliances “not having issues” lg use the same lame excuse so they don’t have to repair or take ownership absolutely rubbish