About Radium PCs:
Our main services are Computer store and we are Located at 30/15 Earsdon St, Yarraville VIC 3013, Australia
Repair Services offered :
Computer store, Computer accessories store, Computer repair service, Computer service, Computer support and services
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
The time it took to click buy, build, test and shipped interstate to Sydney, NSW was in a matter of a few days which blew my mind
There were a few minor concerns upon taking delivery of my new gaming rig and was quickly addressed in a timely and professional matter. Nevertheless – it did take away from the whole experience. I had an issue with the GPU and Power Supply making a terrible noise (Coil Whine) under any load (Mainly gaming) and was shipped out a new GPU first which fixed the problem and then shortly a new Power supply. I want to stress that this is in fact no way shape or form an issue with Radium PC’s workmanship but the hardware being faulty which was quickly addressed. All items were shipped in advance to avoid down time with my PC and then shipped back at no expense to me. They even offered me to send the PC if I wasn’t comfortable swapping the parts, but luckily I was comfortable and skilled enough to tackle the job on my own
Other than the couple of issues mentioned above, the PC runs flawlessly and I’m finally enjoying it trouble free and peace of mind knowing that it’s covered under warranty should anything go wrong and knowing that they’re only one call or message away
Only thing I want to say to Radium PC’s Team directly as feedback – is to be a bit more in depth of your user guide and make sure XMP/EXPO for RAM is ENABLED! First time booting into Windows, I noticed the supplied DDR5 RAM was not running at 6000Mhz as advertised – someone who is not in the know might never change it and be running lower performance the entire time
In the user guide, mention something about Game services like Steam & Epic Games Launchers, NVIDIA GeForce Experience software (Game Driver updates/settings etc), Hardware driver updates, Monitoring software etc. As a person who isn’t completely new to PC’s – finding all of this information and software was no issue, but for someone who is buying their first PC who has no clue
In conclusion, I’m still extremely happy with my purchase a month later. There are so many PC Builders locally but still opted for Radium PC’s. Their service and quality of builds. 100% would highly recommend them. Thank you Radium PC’s!
TL;DR
Quality: 5/5
Choice of Parts, Assembly and Cable Management is Perfect
Value: 5/5 – Not much difference in terms of DIY, but with the peace of mind with Warranty and after sales support
Communication: 5/5
Very responsive with Phone calls, Facebook Messenger
Experience 4/5:
If it weren’t for the faulty parts (Not Radium PC’s fault) – I would’ve scored a 5/5 but at the end of the day, it’s all about the experience and the issues had taken away some of that
One highlight of their service was when I accidentally entered the wrong address for delivery. I emailed them, and they promptly responded the very next day, ensuring my address was updated correctly. This level of responsiveness and care was truly impressive.
Absolutely can’t wait for my pc to arrive thanks Brooklyn.
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