ProTech IT Solutions in Keilor East | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Fais and the team at ProTech IT are absolutely awesome and will go the extra mile for you.

I had a broken screen and dropped by to organise a laptop replacement – this was urgent as I was leaving the country in a few days.

I must have been the most difficult customer because I was extremely picky with which laptop I was getting and for what price. Faz was patient (and not pushy) and gave me the time I needed.

Well I must have needed even more time, because by the time I got home that evening I realised the laptop I chose wasn’t going to be suitable! Luckily, however, ProTech assisted with return of the laptop and provided a refund the following week.

Thank you for your patience and excellent customer service, I am sure I will be back again for a repair from one of their expert staff!

Incompetent, overpromised, underdelivered, possibly fraud.
Brought my computer in to get my power supply fixed, cos I thought lets support the local business and save my time. Then got a message days later saying that the pc turns on/off with new power supply they got. Then they offered me $295 for a refurbished PC with similar specs i7 16 gig ram. I thought to myself thats a good deal. When the pc came in, its AMD A8 with 8 gig ram, they said its a problem with their supplier, but then they dont check it before delivering to customer??
I picked up my old pc, and spent an hour taking it apart myself, replaced the power supply, and voila works like a dream. You have incompetent technicians, maybe hire me next time. Now I have a $295 paper weight, I’ll just donate this to someone.

I recently purchased a 2 in 1 tablet from ProTech IT Solutions, overall the experience was top tier and the product is second to none.

At first, I wasn’t sure on what device I wanted, whether it was a gaming laptop, tablet etc and I chose to avoid major retail companies as they’re generally less aligned with their customers (my experience).

The guys at ProTech spent over one hour with me presenting the most suited products, after taking the time to learn about what I’m actually looking for.

Super happy with my purchase as it’s honestly the perfect device for me.

Customer service – 10/10
Products – 10/10
Price – 10/10

Will be back here for everything computer related in the future.