Edunet | Technology for Education in Mornington | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Not impressed. Purchased a laptop in November 2020 for our child starting high school in 2021. Got a phone call saying the laptop chosen wouldn’t be available until the end of February so we upgraded to ensure the laptop arrived before school started. Fast forward to today (01/02) we still have no laptop and have been told we probably won’t have one until the end of MARCH!! Extremely disappointed with this company, and won’t feel confident purchasing through them for our other children. The last thing a new student needs starting a new school is to feel the odd one out not having all equipment needed to participate in classes. Don’t falsely advertise a service you can’t fulfil within the time period required. The staff have been lovely, although the companies reputation has been marred for us.

From a school parents perspective this is a wonderful company to deal with and have partnership with. I have had 3 years of ongoing dealings and nothing has been too much trouble for them. Customer service from Alexa has been super friendly, efficient & first rate. Having Edunet Computer Services support with spare parts, warranty & also accidental damage has been superb. My child had a recent deadline for some online school testing & his laptop battery was not recharging. Edunet tested & replaced with new battery in a 2 day turnaround. Thank you for looking after us not so computer literate parents:)

Hi Matthew and Team, we recently purchased out daughter’s laptop and computer requirements through Edunet for her secondary education. Whilst some businesses were unable to meet delivery commitments, given the current environment, your business was impressive from the time of purchase end through to the commencement of the academic year. We weren’t left waiting or wondering. You were quick to phone and inform of an imminent delay outside of your control. Impeccable service on all levels.