JB Hi-Fi in Narre Warren South | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Narre Warren Home Centre, I went in to buy a laptop, I knew what I wanted just wanted to check it out before buying it. There were two staff members there, literally 2 metres away from me. They were busy talking to each other, for over 5mins. I was with my little 2yr old so I wanted to get in buy the laptop and get out. And at that time there were no customers so I thought great, this will be nice and quick. Instead I waited and waited, they knew I was there yet decided to ignore me. If they were having a meeting just acknowledge me and that would have been enough for me to wait around. As I was leaving another person came to look at laptops also, straight away they acknowledged him. Was it because I had torn jeans or dark skin…who knows. But they lost a sale, went straight to Officeworks and bought the laptop.

I had a very disappointing experience at JB Hi-Fi recently. I went there to take advantage of a last-day Telstra SIM card offer. The staff member I spoke to asked me to come back the next day, assuring me that they would honor the same offer. However, when I returned the following day, I was told that they (Yas) couldn’t fulfill the promise. This lack of consistency and follow-through was extremely frustrating. I expected better service and reliability from a store like JB Hi-Fi.

The best JB HiFi on store support ever

Not related to the technical knowledge but for a human being and support they costumers

I spend over an hour during replacement DJI replacement process, and JB team do all what they could to provide me a working DJI mini pro with can be activated correctly
DJI should have product recall as RC2 cannot be activate !!!