About BCC Computers:
Our main services are Computer store and we are Located at 12 Pakington St, Geelong West VIC 3218, Australia
Repair Services offered :
Computer store, Computer consultant, Computer repair service, Computer service
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
My laptop gradually stopped working as the battery is not charging. Few months ago laptop had accidently fell on the floor with charging port taking the full brunt of the fall. “Matt”- Matthew from BCC computers had looked at the laptop from a distance and said “its clearly not the issue with power jack. Your laptop is 10yrs old. At the best this laptop is not worth more than $100-$200. Laptop needs replacing but he said he will look into the power jack and other components of the laptop”. I left my laptop with Matthew for diagnosing the problem.
A day later Matthew calls me and says “laptop has motherboard issues, nothing wrong with the battery or the power jack”. He then said “its not worth repairing, you need to buy a new laptop. we have end of year sale going on. I can offer xyz model laptop for $999 with $100 discount”. It did not make any sense to me whatsoever. Something smelled fishy. I paid $99 to Matt as a diagnostic fee and took the laptop back and took it to “iCanFixIt” repair shop in Yarra st.
The gentlemen at “iCanFixIt” repair shop took 20mins to look into my laptop for no charge and diagnosed battery issues. New battery was installed and power jack was adjusted. He charged me $200 for new battery with 6months battery warranty. Now my laptop works good as gold. Unlike Matthew, the gentlemen at “iCanFixIt” repair shop was very polite, friendly and welcoming. He also gave me plenty of reassurance and said to bring the laptop back if any issues arise in future.
ON YOUR FACE MATT. YOU ARE A SCAMMER.
With having very little knowledge of computers and exactly what I needed, I Told them what the purpose of the PC was used for on a daily basis and they said they could build something capable for that….
within a week I was having issues and two trips to the store.. very little change was made till I had enough around the 6 month period… I went back to the store to be told that the PC wasn’t good enough for what I needed it for and when I demanded a refund I was told management had been changed…
Now the computer after just under two years is completely outdated and won’t do what I need it to..
I do not recommend the scumbags at this store.
Thank you for being very understanding and patient especially on that first day. This was a project of mine for many years.
I must say that this was the best service I ever received at a computer service centre. EVER. And I should know given I’m a computer enthusiast who spend more money building his own rig than the average person on their first car…
Also thank you for your very reasonable fees. Yes, I did compare your prices. I’ll definitely be a return customer.
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