Digital Rehab in Slidell | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Wilson audio has been my goto location for my all my HIFI needs 2014. They have helped and continue to help me pick the right system for my audiohile wants. They helped me tune in my listening room, allowing me to get them most out of my system. My home theather system was purchsed through them. Again, any technical needs they were there to assist with the equipment they sold me. Their support and service is top notch! It’s refreshing to have a local HIFI store with such a knowledgeable staff. I personally love great sound but don’t have the time to research products for hours. I go see Doug or Jarrod, tell them what im looking for and my budget, and I walk out with a great sound or upgrade. We have never been disappointed with our purchases from them. If there was, they took the time to understand and make it right. This is the power of local small businesses; they care about their customers. Below is a story of my last major purchase, which I wish I would’ve bought from Wilson Audio. But in the end, Wilson Audio is getting my business.

I had been eyeing a Clearaudio Concept for years. I finally made the decision and purched a Clearaudio Concept from an online dealer. Turns out the unit had a defective motor but thankfully was under warranty. I wanted to ship it back to the dealer for them to make the repairs, but that wasn’t an option, and I had to ship it to the importer. The importer would not take the unit with the tone arm. I wasn’t comfortable with it, but I had to remove and figure out how to store the tonearm before shipping it. I was responsible for $300 in shipping to them, they paid the return. When I received the table back from the manufacturer, it was missing the armboard screw. I called them and they sent a replacement. Again, it’s more time until I get my turntable going again. At this point, all the pieces are at Wilson Audio, so they’ll get it going again. Not the online dealer! I should’ve bought a turntable for Wilson Audio. I dont think it would’ve been so costly and troublsome if there was a warranty repair. This is a lesson I will not forget, and I’m done with online sales for a major Audiophile purchases.

I truly enjoyed my experience at Wilson Audio from the very first phone call and I will definitely return again. They were extremely knowledgeable, clearly love what they do and went above and beyond to make sure that my record player functioned properly. I purchased my first record player last weekend from a garage sale and noticed when I got home that it was missing the belt. I did some research and was referred to Wilson Audio after speaking to several other local shops without much luck. Wilson had exactly what I needed and offered to install the belt at the shop so they could confirm it was the right size. I brought it in today and had the MOST pleasant experience. Jarrod remembered speaking to me on the phone, helped me carry my record player from my car and installed the belt without issue. After testing the player he noticed that is was spinning slowly and Doug (owner) was able to tweak the speed. Jarrod shared signs to look for to know when it is time to change my cartridge and a bit of history about Wilson Audio. I just got home and the record player works and sounds great. Do yourself the favor and support this gem of a local business!

Man I don’t normally write reviews anymore and I don’t believe in doing so; unless I’ve had a profound, real experience.
I was treated with excellence and got some education as well. I know a little but a finite amount about high-end stereo equipment. These cats know their stuff and I like a place where I don’t feel like I’m getting a cheesy sales pitch. They provide you straight up facts and you can hear it for yourself; unless you’re tone deaf. I’m a musician, so music and sound is my lifeblood. I went in for a repair and I also purchased speaker wire. I’ll just say I don’t have a huge bank account and when inquiring and breaking down what I could afford; I was still treated with excellence. These folks are focused on what they do. This is my thank you to them. My Cochlear Nerve thanks you as well. Kind regards.
Jesse