QBIG Greensborough in Greensborough | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

Poor quality products and service. Bought an iPad cover that fell apart in just 2 months. Would not refund or replace the product even though it’s under warranty. Taking them to consumer affairs.

Do not deal with this business. Dodgy.

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EDIT: in response to the owners reply; I purchased the cover 3 months ago and it fell apart after just 2 months.

The owner said it was normal wear and tear and refused to refund or replace the product. It may be normal for him as he sells dodgy products, but clearly this is not acceptable after 2 months.

By law, if a product is faulty or not fit for purpose as this is clearly the case, I am entitled to a refund. He refused my right to a refund which is against the law.

So whilst at the store arguing with him, I provided my initial review.

It wasn’t until after 30 minutes of arguing that he reluctantly offered a replacement, which I did not want as clearly the product is dodgy.

He told me that if it happens again he won’t be replacing it, which goes to show that he won’t stand by his products.

Yes I did take the replacement, but threw it in the bin as that’s where it belongs. I purchased another case from a competitor and the quality is so much better.

Dodgy business. Think twice before using them.

“Over the past 20 years, my family has trusted this phone repair shop, not just for the quality repairs, but for the incredible team behind the work. The main technician leads with unparalleled skill, but the collective effort of the entire crew really makes the difference. They’re all knowledgeable, friendly, and committed to solving any issue with professionalism. It’s their teamwork that ensures our devices are in the best hands. I highly recommend their services for anyone needing reliable phone repairs.”

Went to get screen fixed and camera screen fixed.. had to go back as they stuffed the camera, they fixed it after going back three times, after fixing their fault they broke the internal antenna, which left me little to no reception while away. Went to another phone repairer to fix the problem and he noticed excessive glue and phone was not sealed properly.