OnTheGo Phone Repairs and Computer Repairs Box Hill in Greensborough | Best Phone, Laptop, and Computer Repair Services at Affordable Prices | Quick Fixes

I strong against using this shop for repairs. Unless it’s for minor fix, I recommend avoiding it all together. When sending in your device for repair, take a photo of it and ensure that the shop writes down exactly what work they will be performing.

I sent in my laptop for repair, unfortunately, the technician ended up damaging the screen while replacing motherboard. Despite clear evident from their CCTV footage, showing the screen was intact when I handed over my laptop, the owner and the technician have refused to take responsibility for the damage.
The lack of accountability and refusal to acknowledge their mistake is deeply concerning.

Edit: you forced “screen damage” onto me. The screen wasn’t cracked it was in one piece. We saw the CCTV together to check if the screen was cracked before I handed in. I’ve both saw the screen was in one piece no crack damage. And you just divert it said that’s not from you. We didn’t see the whole way of the CCTV, just one part of you unscrewing my laptop facing downward. And you kep saying tethered we didn’t break it”.

I went to get my phone screen fixed, when I discovered that there were purple blots of ink on my screen. By the second day I couldn’t see a thing. I was worried that I might needed to buy a new phone, as it seemed screen was beyond repair.

The staff at On the Go Phone were super nice. They repaired my screen. After that, my phone looked brand new. They also repaired my cracked camera lens and changed my battery for me for a good price. My phone now works quickly and more efficiently.

Highly recommend their service.

The lovely team were able to replace my Surface Pro 8 screen within 24 hours on short notice. Everyone I dealt with, both on the phone and in person, was very helpful. Alisa was on top of communication, keeping me updated on the repair progress. Highly recommend.