About Pcpeople Computers:
Our main services are Computer service and we are Located at Unit 3/311 Trafalgar Ave, Umina Beach NSW 2257, Australia
Repair Services offered :
Computer service
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
I wish there were a minus start system!
I have just returned from this shop with my 15 year old daughter crying her eyes out. On Monday my daughter’s mac book would not charge beyond 7%. So she visited her schools IT dept who ran diagnostics which indicated showed the battery needed replacing.
I decided to visit PC People Computers for assistance.
My daughter opened her laptop which showed 6% charge and said her computer won’t charge. Instead of looking at the computer and performing his own assessment he decided to go go down the route of openly mocking her. Once he’d got the bit between his teeth, it seemed he was unable to stop, making one insulting comment after another.
The guy in charge basically grilled, ridiculed and upset my daughter so much we had to leave. He likened her to an old incompetent old lady who wouldn’t answer his questions correctly. I’ve rarely witnessed such a vitriolic verbal attack on a kid like this. it was truly awful and I have spent almost 2 hours trying to placate my very upset daughter.
Obviously not every customer is able to express themselves as well as he would like but nothing warrants this kind of undeserved and nasty, poor quality customer service.
I have just returned from this shop with my 15 year old daughter crying her eyes out. On Monday my daughter’s mac book would not charge beyond 7%. So she visited her schools IT dept who ran diagnostics which indicated showed the battery needed replacing.
I decided to visit PC People Computers for assistance.
My daughter opened her laptop which showed 6% charge and said her computer won’t charge. Instead of looking at the computer and performing his own assessment he decided to go go down the route of openly mocking her. Once he’d got the bit between his teeth, it seemed he was unable to stop, making one insulting comment after another.
The guy in charge basically grilled, ridiculed and upset my daughter so much we had to leave. He likened her to an old incompetent old lady who wouldn’t answer his questions correctly. I’ve rarely witnessed such a vitriolic verbal attack on a kid like this. it was truly awful and I have spent almost 2 hours trying to placate my very upset daughter.
Obviously not every customer is able to express themselves as well as he would like but nothing warrants this kind of undeserved and nasty, poor quality customer service.
Frank knows his stuff, he never upsells and actually fixes any problem without the need to sell you virus protection for twenty devices you don’t own.
His team are so up to date with all things tech, they will source you hardware the day of the official release and will help you every step of the way offering support that you can trust and understand. I’ve been recommending Frank for years to everyone as the hands down best PC shop on the Central Coast
His team are so up to date with all things tech, they will source you hardware the day of the official release and will help you every step of the way offering support that you can trust and understand. I’ve been recommending Frank for years to everyone as the hands down best PC shop on the Central Coast
On an interstate van trip and my computer decides to run really really slowly – barely functioning. Find Frank at PC People Computers and in 24 hours i have the unit back again working better than it has in a long time. Better than it was and for a reasonable price.
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