About Tower I.T:
Our main services are Computer repair service and we are Located at Shop 11/1-3 Eastwood St, Ballarat Central VIC 3350, Australia
Repair Services offered :
Computer repair service, Computer accessories store, Computer service, Computer software store, Computer store
Trust us to deliver effective solutions at competitive prices!
Address & Location:
Rating:
Reviews:
I called Tower IT yesterday.
I asked about purchasing a anti virus product, and after a brief discussion I said that I would purchase it, and asked if we could get them to install it, as it was being purchased for a young girl with a disability.
I was told that it will cost an extra $ 40.00.
I asked again, saying that it was for a young girl with disability to which I was told again in a firm voice that it doesn’t matter, $40.00 is our minimum labour charge.
The install as I was told will take 5-10 minutes, that equates to a labour rate based on 10 minutes of $ 240.00.
I found his attitude disturbing, impolite, and unprofessional.
I didn’t expect them to do it for free, but I thought they could of been a lot more polite, and helpful.
I reluctantly purchased the anti virus through a large chain supplier, who were surprisingly helpful, polite, and gave us a discount as well.
I would much rather have kept our business with a small local supplier, we do buy several computers every year, and often get them repaired, anti virus, and sometimes updates.
I will most certainly not be purchasing anything through Tower IT again, and I will if asked, not recommend then to my clients, friends, or family.
I asked about purchasing a anti virus product, and after a brief discussion I said that I would purchase it, and asked if we could get them to install it, as it was being purchased for a young girl with a disability.
I was told that it will cost an extra $ 40.00.
I asked again, saying that it was for a young girl with disability to which I was told again in a firm voice that it doesn’t matter, $40.00 is our minimum labour charge.
The install as I was told will take 5-10 minutes, that equates to a labour rate based on 10 minutes of $ 240.00.
I found his attitude disturbing, impolite, and unprofessional.
I didn’t expect them to do it for free, but I thought they could of been a lot more polite, and helpful.
I reluctantly purchased the anti virus through a large chain supplier, who were surprisingly helpful, polite, and gave us a discount as well.
I would much rather have kept our business with a small local supplier, we do buy several computers every year, and often get them repaired, anti virus, and sometimes updates.
I will most certainly not be purchasing anything through Tower IT again, and I will if asked, not recommend then to my clients, friends, or family.
Needed some more ram for heavily modded games and got some great advice and awesome price here for my new 32gb ram cards kit.
Received some bad advice from one of the other local stores and another just quickly writing me down for a possible order..
Definitely go here if you want the quality service. Mark actually checked the compatibility of my ram to my pc specs before selling it to me and stayed on the phone just after close for a few mins while i plugged them in to check they worked.
The one time I’ve ever upgraded something pc related without stress or pressure for a sale. I actually got to enjoy the moment.
10/10.
Received some bad advice from one of the other local stores and another just quickly writing me down for a possible order..
Definitely go here if you want the quality service. Mark actually checked the compatibility of my ram to my pc specs before selling it to me and stayed on the phone just after close for a few mins while i plugged them in to check they worked.
The one time I’ve ever upgraded something pc related without stress or pressure for a sale. I actually got to enjoy the moment.
10/10.
Trust these guys! My MBP screen broke and I needed my laptop repaired as quickly as possible – not only did Mark provide a very competitive price, but he was also reliable in honestly communicating that the screen depended on delivery of the part, and then getting it fixed within 24hrs of the replacement part arriving. Thank you!
Have you been a client at Tower I.T, take a moment and rate their services below :